General FAQ'sNo, and our working times are Monday to Friday 9 am to 5 pm.
In 9 out of 10 cases the door mechanism can be upgraded or replaced.
Yes, 12 months on all parts fitted.
All our work is job based, not per hour.
No, we are a small family-run business and not vat registered.
No A.L.S. is an independent, family-run business.
No, strictly domestic customers only.
No we provide a receipt, which guarantees the work for 12 months.
Yes, chip and pin with a trusted business merchant solution.
Jammed Doors FAQ'sOften, yes. The aim is to open it safely, then fix what failed so it doesn’t happen again.
Common causes include a failed gearbox, a jammed multipoint mechanism, or a handle/spindle issue.
Usually not. In many cases, repairing the mechanism or realigning the door solves it.
Door Mechanism & Alignment Repairs FAQ'sUsually not. Realignment and/or a mechanism repair is often enough.
Yes. Alignment and locking performance go hand in hand, so the mechanism is inspected and tested.
In many cases, yes. Handles come in common styles and finishes, so matching is often possible.
Lock Change & Home SecurityOften, a cylinder swap is enough. If the lock case or mechanism is worn or damaged, a full replacement may be better.
Yes. It’s one of the simplest ways to take control of who has access.
Anti-snap high-security cylinders plus suitable security hardware is a strong, practical upgrade for many uPVC and composite doors.
Lock Repairs FAQ'sYes. We repair many common uPVC lock issues, including alignment problems and some multipoint mechanism faults. If the mechanism has failed completely, we'll advise the best next step.
It depends on the fault and security. If a repair is safe and sensible, we'll repair it. If replacement is safer or more reliable, we'll explain why.
Yes. Contact us with your area and what’s happened..
It depends on the type of lock and the fault. Contact us with details and we’ll give clear guidance.
We cover Glasgow and surrounding areas. Use the 'areas we cover' links above or contact us and we’ll confirm.
A.L.S. Locksmiths operates on a fixed-price basis.
The price quoted is the price you pay. We do not charge hourly rates, and if a part has to be ordered and fitted on a return visit, the original quoted price remains unchanged.
Our fixed prices include:
We are not VAT registered, so there is no VAT to add to the quoted price.
We do not charge call-out fees.
We provide a 12-month guarantee on parts supplied and fitted by A.L.S. Locksmiths.
If a lock or replacement part fitted by us develops a fault within the guarantee period, we will replace the defective part free of charge.
Our guarantee covers the replacement of the faulty component only. We do not offer refunds as repairs are carried out with the intention of providing a long-lasting solution.
The guarantee may become invalid if:
If a fault develops during the guarantee period, A.L.S. Locksmiths must be given the opportunity to inspect and rectify the issue before any third-party contractor is instructed.
We do not charge call-out fees.
There are no cancellation fees provided reasonable notice is given.
Where possible, we always aim to use non-destructive methods to gain entry to properties and repair locks.
However, some situations require drilling, snapping, or other specialist techniques in order to gain access or remove faulty components.
Where destructive methods are necessary, the customer accepts that damage to locks, cylinders, door furniture, or related components may occur as part of the repair process.
A.L.S. Locksmiths takes reasonable care when carrying out all work.
Whilst every effort is made to minimise damage during repairs and entry procedures, we cannot accept liability for accidental damage that may occur while carrying out necessary locksmith work on ageing, worn, defective, or previously damaged doors, locks, frames, windows, or associated hardware.
We accept payment by:
Payment is due immediately upon completion of the work.
We do not offer credit facilities, and no other payment methods are accepted unless agreed in advance.
Please fill out your details below regarding the locksmith repair you'are looking for, and we will be in contact with you shortly. Or call us on 07712 445612.We love talking to our customers, and by calling us, we could help you straight away, and your issue could be fixed.