FAQ's

No, and our working times are Monday to Friday 9 am to 5 pm.

In 9 out of 10 cases the door mechanism can be upgraded or replaced.

Yes, 12 months on all parts fitted.

All our work is job based, not per hour.

No, we are a small family-run business and not vat registered.

No A.L.S. is an independent, family-run business.

No, strictly domestic customers only.

No we provide a receipt, which guarantees the work for 12 months.

Yes, chip and pin with a trusted business merchant solution.

Often, yes. The aim is to open it safely, then fix what failed so it doesn’t happen again.

Common causes include a failed gearbox, a jammed multipoint mechanism, or a handle/spindle issue.

Usually not. In many cases, repairing the mechanism or realigning the door solves it.

Usually not. Realignment and/or a mechanism repair is often enough.

Yes. Alignment and locking performance go hand in hand, so the mechanism is inspected and tested.

In many cases, yes. Handles come in common styles and finishes, so matching is often possible.

Often, a cylinder swap is enough. If the lock case or mechanism is worn or damaged, a full replacement may be better.

Yes. It’s one of the simplest ways to take control of who has access.

Anti-snap high-security cylinders plus suitable security hardware is a strong, practical upgrade for many uPVC and composite doors.

Yes. We repair many common uPVC lock issues, including alignment problems and some multipoint mechanism faults. If the mechanism has failed completely, we'll advise the best next step.

It depends on the fault and security. If a repair is safe and sensible, we'll repair it. If replacement is safer or more reliable, we'll explain why.

Yes. Contact us with your area and what’s happened..

It depends on the type of lock and the fault. Contact us with details and we’ll give clear guidance.

We cover Glasgow and surrounding areas. Use the 'areas we cover' links above or contact us and we’ll confirm.